Our "Who to Call When It's Too Much" guide is a free, 11-page PDF that tells you who to reach before, during, and after a hard night, with a focus on support that does not run through police, jails, or forced hospitalization.
Created by Jessica Thomas, LMHC, LPC, of MyMindset NYC Counseling Services, PLLC, during National Suicide Prevention Month, this guide starts with peer-run warmlines that have committed to not involving police without your consent, then explains how the 24/7 crisis lines like 988 actually work so you can decide for yourself. It closes with a plan-for-a-hard-night worksheet you can fill in on a calm day and share with someone you trust.
Our "Who to Call When It's Too Much" guide is a free, 11-page PDF that tells you who to reach before, during, and after a hard night, with a focus on support that does not run through police, jails, or forced hospitalization.
Sections Included
• Warmlines That Do Not Call the Police – Eight peer-run lines with numbers, hours, and who each one is for, including Call BlackLine, Trans Lifeline, StrongHearts Native Helpline, and the Sex Worker Community Support Line.
• 24/7 Crisis Lines, Explained – 988, Crisis Text Line, and The Trevor Project, with an honest note on when they may contact emergency services and what you can ask before you share.
• Before You Need It Checklist – Five things to do in five minutes on a calm day.
• Immigration & TPS Support – The anonymous New Americans Hotline, legal help for Haitian TPS, and a monthly peer gathering for the Afro-Caribbean community.
• Guides for a Calm Day – BEAM's Psychiatric Green Book and community-centered crisis alternatives.
• How to Check on Someone You're Worried About – Five steps, why asking directly is safe, and a line in Haitian Kreyòl.
• My Plan for a Hard Night – A fill-in safety plan adapted from the Stanley-Brown Safety Plan, with examples.
• Notes Space – Two lined pages for your own numbers and people.
Suggested Users
• Anyone who wants a number to call that will not send police to their door.
• Haitian, immigrant, and TPS-affected families navigating immigration stress.
• Friends, partners, and relatives who are worried about someone and do not know what to say.
• Therapists, social workers, peer supporters, and organizers building anti-carceral crisis resources for clients and community.
• BIPOC, LGBTQIA+, Native, and sex worker communities looking for lines run by people like them.
Numbers verified September 2026. This guide is educational and is not a substitute for therapy or crisis care.
Learn More: For more information on this topic, read the blog post: How to Check on Someone You're Worried About: A Guide for Haitian and Immigrant Families: https://mymindsetnyc.com/blog/what-to-say-suicidal
Our "Who to Call When It's Too Much" guide is a free, 11-page PDF that tells you who to reach before, during, and after a hard night, with a focus on support that does not run through police, jails, or forced hospitalization.
Created by Jessica Thomas, LMHC, LPC, of MyMindset NYC Counseling Services, PLLC, during National Suicide Prevention Month, this guide starts with peer-run warmlines that have committed to not involving police without your consent, then explains how the 24/7 crisis lines like 988 actually work so you can decide for yourself. It closes with a plan-for-a-hard-night worksheet you can fill in on a calm day and share with someone you trust.
Our "Who to Call When It's Too Much" guide is a free, 11-page PDF that tells you who to reach before, during, and after a hard night, with a focus on support that does not run through police, jails, or forced hospitalization.
Sections Included
• Warmlines That Do Not Call the Police – Eight peer-run lines with numbers, hours, and who each one is for, including Call BlackLine, Trans Lifeline, StrongHearts Native Helpline, and the Sex Worker Community Support Line.
• 24/7 Crisis Lines, Explained – 988, Crisis Text Line, and The Trevor Project, with an honest note on when they may contact emergency services and what you can ask before you share.
• Before You Need It Checklist – Five things to do in five minutes on a calm day.
• Immigration & TPS Support – The anonymous New Americans Hotline, legal help for Haitian TPS, and a monthly peer gathering for the Afro-Caribbean community.
• Guides for a Calm Day – BEAM's Psychiatric Green Book and community-centered crisis alternatives.
• How to Check on Someone You're Worried About – Five steps, why asking directly is safe, and a line in Haitian Kreyòl.
• My Plan for a Hard Night – A fill-in safety plan adapted from the Stanley-Brown Safety Plan, with examples.
• Notes Space – Two lined pages for your own numbers and people.
Suggested Users
• Anyone who wants a number to call that will not send police to their door.
• Haitian, immigrant, and TPS-affected families navigating immigration stress.
• Friends, partners, and relatives who are worried about someone and do not know what to say.
• Therapists, social workers, peer supporters, and organizers building anti-carceral crisis resources for clients and community.
• BIPOC, LGBTQIA+, Native, and sex worker communities looking for lines run by people like them.
Numbers verified September 2026. This guide is educational and is not a substitute for therapy or crisis care.
Learn More: For more information on this topic, read the blog post: How to Check on Someone You're Worried About: A Guide for Haitian and Immigrant Families: https://mymindsetnyc.com/blog/what-to-say-suicidal
A warmline is a peer-run phone or text line you can call before things become an emergency, staffed by people with lived experience rather than clinicians, and most warmlines will not send police or contact 911 without your consent. This free guide from MyMindset NYC lists eight warmlines that do not call the police, explains how 988 differs, and includes a safety plan worksheet.
